F5 Scan

Privacy Policy

Last updated: March 2022

F5Scan BV, located at Phoenixstraat 54 2611 AM Delft, The Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

https://f5scan.com

Phoenixstraat 54 2611 AM Delft, The Netherlands

+31 15 241 0024

info@f5scan.com

Personal data that we process

Weaver Technologies BV processes your personal data because you use our services and/or because you provide this data to us yourself. Below, you will find an overview of the personal data that we process:

  • First and last name
  • Telephone number
  • E-mail address
  • IP address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Information about your activities on our website
  • Data about your surfing behaviour across different websites (for example because this company is part of an advertising network)
  • List of customer contact details via an app
  • Internet browser and device type

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at support@weaverhq.com, and we will delete this information.

For what purpose and on what basis we process personal data

Weaver Technologies BV processes your personal data for the following purposes

  • Handling your payment.
  • Sending our newsletter and/or advertising brochure.
  • To be able to call or e-mail you if this is necessary to be able to carry out our services
  • Offer you the option to create an account.
  • Weaver Technologies BV analyses your behaviour on the website to improve the website and to tailor the range of products and services to your preferences.
  • Weaver Technologies BV also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

How long we keep personal data

Weaver Technologies BV does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

Category

Retention period

Contractual data

7 years after cancellation of the contract

Marketing data

2 years

Behaviour analysis

2 years

Sharing personal data with third parties

Weaver Technologies BV shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Weaver Technologies BV remains responsible for these processing operations. In addition, Weaver Technologies bv provides your personal data to other third parties. We only do this with your explicit permission.

Category

Name

Purpose

What user data

Authentication

Auth0

User and Access Management

- Name

- E-mail address

Subscription

Chargebee

Subscription management

- First and last name

- Telephone number

- E-mail address

- IP address

Other personal data that you actively provide

List of customer contact details

Support

Freshdesk

Support desk

Name, E-mail address

Cookies, or similar techniques, that we use

Weaver Technologies BV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Weaver Technologies BV uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that keep track of your surfing behaviour so that we can offer customized content and advertisements.

On your first visit to our website, we already informed you about these cookies, and we asked for your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.

Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies. Below is an overview:

Name

Explanation

Retention period

Google Analytics

Analytical cookie that measures website visits.

2 years

Hotjar

Analytical cookie that measures website visits.

2 years

View, modify or delete data

You are entitled to view, correct or delete your personal data. In addition, you are entitled to withdraw your consent to the data processing or to object to the processing of your personal data by Weaver Technologies BV, and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to support@weaverhq.com.

To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy.

We will respond to your request as soon as possible, but within four weeks. Weaver Technologies BV would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

Weaver Technologies BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@f5scan.com!